International

Conferences and meetings
Client brief:

The client held their annual international sales conference in Heidelberg, Germany.   Delegates attended from UK, 9 cities in USA, France, Japan, Germany, Holland and Italy.

IEM solution:

5* Hotel Europa in Heidelberg.

  • Sourced the venue liaised with Hotel on all aspects including rate negotiation and upgrades
  • Booked the flights from all departure points ensuring similar arrival times in Frankfurt.
  • Arranged all transfers
  • Delegate management
  • Design and signage
  • Welcome packs
  • Name badges
  • Delegate gifts
  • Arranged for provision of all AV requirements
  • Off-site restaurant dinners
  • Medieval gala dinner in a castle with evening entertainment
  • Budget control
Client comment:

“We presented a brief to IEM to organise a global commercial sales meeting for over 80 people with less that 8 weeks notice. I have to say they did an excellent job. The hotel choice was first rate, and the overall organisation of the meeting was excellent.”


Client Brief:

To take a group of Senior Executives from their major distributors to their HQ in San Jose, USA. The entire trip had to be arranged at the highest level with a “wow factor”.

IEM solution:

Two nights in the Hotel Valencia 5* in San Jose followed by one night in The Fairmont 5*, San Francisco.

  • Liaised with Hotels on all aspects including rate negotiation and upgrades
  • Booked the flights from London to San Francisco, premium economy
  • Champagne reception on departure at Heathrow
  • Arranged all transfers using a “Limo coach” (a 23 seater coach decorated internally like a limo)
  • Delegate management
  • Design and signage
  • Welcome packs
  • Name badges
  • Delegate gifts
  • Off-site restaurant dinners
  • Napa Valley tour
  • Budget control
Client comment:

“We asked Andy and his team to organise an Executive trip to our Vendor’s HQ in San Francisco. All the venues and restaurants he chose were first class – perfect for the type of people we took. Our business partners felt very spoilt as Andy went out of his way to do a lot of research to think of several finishing touches that really made a lot of difference. The feedback forms highlighted how great Andy was as a personality and the service he provided. We will definitely be using IEM again for similar Executive trips.”

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